How do Agile methods view customer collaboration during the software development process?

Agile methods emphasize that customer collaboration is a fundamental part of the development cycle. This perspective is rooted in the Agile Manifesto, which prioritizes customer collaboration over contract negotiation. Agile methodologies advocate for continuous interaction and feedback from customers throughout the development process rather than relegating collaboration to certain phases or keeping customers at a distance.

This ongoing engagement allows teams to better understand customer needs, adapt to changes quickly, and ensure that the final product aligns with the customer’s expectations. Regular communication with customers facilitates a more dynamic and responsive development environment, where adjustments can be made based on iterative feedback and evolving requirements. Agile teams often incorporate practices such as sprint reviews and daily stand-ups that foster this collaborative spirit, contributing to higher customer satisfaction and better overall product quality.