Arizona State University (ASU) CSE360 Introduction to Software Engineering Exam 1 Practice

The term that describes the phenomenon where group members avoid conflict by reaching consensus without discussion is indeed groupthink. This concept refers to a psychological phenomenon that occurs within a group when the desire for harmony or conformity results in irrational or dysfunctional decision-making. Members suppress dissenting viewpoints, resulting in a lack of critical evaluation of alternatives and poor decisions.

Groupthink can lead to a number of issues, including the failure to consider new ideas, the undervaluation of alternative solutions, and a reduction in the group's ability to innovate or think creatively. It often arises in cohesive teams where there is a strong pressure to conform, which can significantly hinder effective collaboration and problem-solving.

In contrast, brainstorming encourages open discussion and idea generation without immediate criticism, aiming to generate a wide range of ideas and solutions. Conflict resolution focuses on addressing and managing conflicts rather than avoiding them. Team synergy refers to the collaborative effort that results in a whole that is greater than the sum of its parts, which is the opposite of the disconnection that groupthink can create.